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BNP Paribas Securities Services enhances client engagement in Australia

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BNP Paribas Securities Services is changing the way it engages with superannuation funds and fund managers in the Australian market.

 
Pierre Jond, managing director of BNP Paribas Securities Services Australia & New Zealand, says: “Having cemented our strategy by securing an Australian banking licence and expanding our product suite, we want to build on our position as the third largest custodian in Australia by changing the way we engage clients and the broader market.”
 
To increase engagement, the new role of head of client strategy and communications will be created, into which Peter Baker – formerly head of asset manager client relationships – will be promoted. Baker will be responsible for strategically developing client and consultant relationships, and ensuring the business is closely following market developments and long-term client requirements. He will report to Jond and join the Australasian Executive Management Group.
 
Relationship management for existing asset owner and asset manager clients will be streamlined under the new role of head of relationship management. Katharine Seymour – formerly head of asset owner clients – will be promoted into this expanded role.
 

Jond says: “Streamlining our relationship management function will allow us to maintain our focus on asset owner and asset manager clients, while sharing best practice and a consistent standard of service and client care between both.  Bolstering our business development resources will help us to win new business.”

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