BNY Mellon’s Pershing, a provider of global financial business solutions, has appointed Jim Crowley as the company’s new chief operating officer (COO).
During his tenure at the firm, Crowley (pictured), has served in various operations areas, including a role at the New York Stock Exchange before leading the marketing and business development efforts for Pershing’s fixed income business. Subsequently, he moved to relationship management where he assumed a wide range of roles to build Pershing’s broker-dealer global relationship management team. He most recently served as the company’s chief relationship officer, overseeing relationship management strategy across its businesses and collaborating on strategic relationships across BNY Mellon.
“We are very pleased to announce that Jim will be assuming a new role as our chief operating officer,” says Lisa Dolly, Pershing’s chief executive officer. “We believe the client experience is driving business decisions today, and will into the next generation. Jim has been working closely with our clients to understand their needs, and his leadership will help us to continue to deliver solutions that empower our clients and improve the overall experience.”
“Jim possesses a deep understanding of our business and a reputation for doing what’s best for our clients,” says Brian Shea, BNY Mellon vice chairman and CEO, Investment Services. “Lisa and Jim have a great deal of experience working together on client-focused solutions, and their skill sets will undoubtedly complement one another as they continue to move the business to a higher level of success.”
As a member of the Pershing Executive Committee and BNY Mellon’s Senior Leadership Team, Crowley will continue to be directly involved in setting the strategic direction of the firm. He is a frequent speaker at client and industry events on business trends and strategy, and has been recognised within the organisation for his outstanding leadership and mentoring. He has served on the Securities Industry Institute Board of Trustees since 1988 and is a past chair (2007-2009).