Refinitiv, a provider of financial markets data and infrastructure, has invested in and entered a strategic partnership agreement with ModuleQ, a Microsoft partner for Office 365 and Microsoft Teams. ModuleQ’s intelligent app predicts users’ current priorities while working in Microsoft Teams to bring them timely and relevant content, news and analytics. The Refinitiv and ModuleQ partnership will help provide proactive, mission-critical business information directly in their workflow, to professionals across industries from sales teams, lawyers and bankers to company executives.
Since 2018, Refinitiv and ModuleQ have collaborated using their machine learning and analytics capabilities to provide proactive insights tailored to professionals’ current work priorities via the ModuleQ app by leveraging Refinitiv Intelligent Tagging and Refinitiv Knowledge Graph.
Through this collaboration, the companies plan to continue to integrate select Refinitiv content, which may include Aftermarket Research and Company Profiles, enabling the ModuleQ app to extract important business insights related to the fast-changing priorities of individual professional users.
“The difference between winning and losing a customer or a deal for an advisor, particularly in these markets and working virtually, is being first with news and unique insights that are most relevant,” says Ben Shepherd, Chief Strategy and Innovation Officer at Refinitiv. “With ModuleQ, we look forward to getting our data and tools to customers where they work, as they need it in fast-growing Microsoft Teams. We see great possibilities for customers in deepening our partnership with David and his team at ModuleQ.”
David Brunner, ModuleQ CEO, says: “This investment by Refinitiv is the realization of using AI to surface the information professionals need before they know it’s even available. Companies are looking to Microsoft Teams to make them work smarter and our AI makes that even easier.”
The ModuleQ application is particularly valuable to professional services businesses, including banking, consulting or legal advisory, whose teams need to keep on top of the latest news relevant to their clients. ModuleQ’s Personal Data FusionTM AI is based on data fusion technology, adapted by ModuleQ to cut through information overload and help professionals stay informed about their priorities. ModuleQ’s enterprise solution is delivered as a virtual application within a customer’s secure instance of Microsoft Azure and behind the customer firewall.
Refinitiv machine learning solutions which help to power the Q application are comprised of Refinitiv Intelligent Tagging, which uses natural language processing (NLP), text analytics and data-mining technologies to derive meaning from vast amounts of unstructured content, including news articles and more, and Refinitiv Knowledge Graph, a linked data feed of the Refinitiv financial content sets with a pre-identified set of relationships helping customers to uncover previously undetected connections within and across data sets.